- Mon - Fri: 10am - 2pm
We ship on Mondays using USPS Priority mail which usually arrives in 2 – 3 business days.
Note: Delivery delays can occasionally occur due to unforeseen circumstances.
Due to the perishable nature of gourmet cookies, we do not accept returns or exchanges to ensure food safety and quality. However, we are committed to customer satisfaction and will work to resolve any issues with your order.
If there is an issue with your order, such as receiving the wrong item or a damaged product, please contact customer support at orders@cupcakeandasmile.com within 24 hours of receiving your cookies.
All items are processed on machines that process peanuts, tree nuts, dairy, egg and wheat. We do not recommend our products if you have a severe allergy.
To ensure the quality and freshness of our cookies during transit, each cookie is individually packaged, heat sealed and tightly packed with packaging material in a corrugated box.
To keep your gourmet cookies fresh and delicious, here are some care instructions: